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Kollektion

Schliffe

Alles über Diamanten

Alles über Diamanten

Friends Gem - GASSAN 121

Friends Gem - GASSAN 121

Marken und Geschäfte

Marken und Geschäfte

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Frequently asked questions

Looking for an answer? Our self-help section is the fastest way to get help. You'll find answers to many topics here, including the payment options available at GASSAN.

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Am häufigsten angeschaut

Antworten nach Thema finden

shipping-and-delivery

shipping-and-delivery

Versand und Lieferung

What the your delivery time?

Are there other costs associated with shipping?

When can I expect my order?

Can I order a product from another country?

Can my order be wrapped as a gift?

payments

payments

Bezahlen

I live outside the EU and place an order online with GASSAN. Can I reclaim the VAT digitally via a Global Blue form?

Insured payment method

Which payment methods does GASSAN accept?

Can I pay afterwards?

Where can I find the return form?

return-and-refund

return-and-refund

Rückgabe und Rückerstattung

Is it possible to return my order?

How do I track my return order?

How do I get my purchase amount back and when can I expect the amount?

Can I still exchange / return my item after the return period?

stores

stores

Niederlassungen

If I have lost my receipt, is it possible to request a new one?

At which stores do you sell Rolex?

At which stores do you sell Audemars Piguet?

Are all products available in stock and can I reserve an item?

watch-service

watch-service

Uhren Service

What are the costs for the service check?

What does a complete Rolex repair consists of and should I schedule an appointment for this?

Are there costs associated with removing links from watch straps and do I have to schedule an appointment?

What are the possibilities for engraving a watch (watch case etc.)?

Are there costs associated with engraving watches and can I wait for this or do I have to schedule an appointment?

jewel-service

jewel-service

Schmuck Service

Are there any costs associated with the resize of jewelry and can I wait for this or do I need to schedule an appointment?

What are the possibilities for engraving a jewelry?

Are there costs associated with engraving jewelry and can I wait for this or do I have to schedule an appointment?

Are there any charges for cleaning jewelry and do I need to schedule an appointment for this?

How long do I have a warranty on my jewel?

Kommen Sie nicht weiter?

Contact online customer service

Contact:
Call us on +31 (0)20 622 5333

Maandag t/m zondag van 09:00 - 17:00 uur

Email

E-mail your question to online@gassan.com and we will contact you within two working days