Your watch is carefully examined by a watchmaker, who draws up an estimate of the work to be done. Once the estimate is approved, the servicing begins.
The movement, still fitted with its dial and hands, is removed from the case – from which the bracelet has already been detached. The movement, case and bracelet will follow separate paths during servicing before being reassembled at the end of the process.
The movement is entirely dismantled and all the parts are carefully examined. Those that no longer meet Rolex requirements are systematically replaced.
HET SCHOONMAKEN VAN DE ONDERDELEN
Elk onderdeel wordt in een ultrasonisch bad gereinigd om alle onzuiverheden te verwijderen.
REFINISHING OF THE CASE AND BRACELET
The case is completely disassembled and the middle case, bezel, case back and bracelet are re-polished or satin-finished according to their original finish. These delicate operations require great care and dexterity.
After being cleaned and refinished, the case parts are reassembled and the seals replaced. The case is tested for waterproofness.
The movement – to which the dial and hands have been refitted – is put back into the case once the watchmaker has performed rigorous technical and aesthetic checks of all these elements.
NAUWKEURIGHEIDSTEST
Nadat het uurwerk in de kast is geplaatst meet de horlogemaker de chronometrische precisie nogmaals en zorgt hij, indien nodig, voor de laatste fijnafstellingen zodat het voldoet aan de eisen van Rolex. De kastachterkant wordt dan dichtgeschroefd en uw horloge ondergaat een andere voor Rolex specifieke test die minimaal 24 duurt en waarbij de prestaties van het uurwerk op de lange termijn worden gecontroleerd.
LAATSTE CONTROLE
Uw horloge is nu klaar voor de laatste controle waarbij de horlogemaker controleert of de functies goed werken en of het uiterlijk geen imperfecties vertoont.
At the end of the service procedure, your watch is returned to you in a protective pouch and accompanied by an international two-year service guarantee covering replacement parts and labour.
Rolex is committed to offering you first-class after-sales service. Thanks to the exacting standards and expertise of our watchmakers, your Rolex watch can continue to perform its functions over time with outstanding reliability and exceptional beauty.